Contact Our Help Desk
Our help desk is available for expert consultation and problem resolution during our business hours, Monday–Friday, 8:00am–5:00pm.
Help Desk Support
The Speros service department is trained to prioritize service requests based on their impact to your overall company. We will assign each service request to one of the following categories:
This is an issue affecting a single end-user, or multiple end-users, where there is a viable workaround.
This is an issue affecting a single user without a viable workaround.
This is an issue affecting multiple end-user where the is no viable workaround.
Emergency service requests that are emailed MUST be followed up with a telephone call to (912) 354-8989 to minimize your downtime.