We Build Long-term Relationships with Our Customers
Speros provides service to more than 4,000 businesses in Georgia and South Carolina. Our customers include schools, attorneys, doctors, churches, manufacturing facilities, and other businesses that rely on telephone systems, computer networks, websites, and surveillance systems for their daily operations.
The teams at Speros and Momentum made the transition to our new phone system extremely easy and smooth, despite the setbacks we faced from our corporate office! They were efficient, professional and patient with us throughout the entire process. We couldn’t be happier with our new phone system – the call quality is excellent, and the phones themselves are very user-friendly. Most importantly, the customer service has been wonderful! Our office has been and will continue to refer Speros to our clients and colleagues.
I was having some problems with my email so I called your office and spoke with Kristin Mayers. She figured out really quick that I’m not real computer smart. She was very helpful to me and we were able to fix my problem. She never acted bothered by helping me. If I could, I would pat her on the back and say thank you. But, I’m 6 hours away, so I would appreciate you doing it for me. Thanks for the help and support.
Lauren was very helpful putting together posters and banners for several of our club projects this year, and designing our new website. Her knowledge and professionalism is second to none. She made these projects fun for me. I was so impressed with her, I recommended her to Garlana Mathews. Needless to say, Garlana is thrilled with her services. I will be recommending her services whenever I can.
We chose Speros because we wanted a company that specialized in web design. We knew Susan as a member of the Lions Club of Savannah, and an active supporter of good causes. After our first meeting with Lauren and Susan, we were very pleased with their estimate and time frame. We have and will continue to recommend Speros.
After a few years of running our old site, we decided that the Homes of Integrity website needed a major overhaul. When meeting with Lauren, the web designer, I immediately knew that we were in the hands of someone who would go above and beyond to get us where we wanted to be. The combination of her modern design taste and understanding of our product made it very easy for us to work together and the final product was truly everything we could have expected it to be. She was patient and accommodating throughout the entire process and she continues to help us as we improve on the site each day. I would highly recommend working with the Speros team as they have treated us like family during this crucial time for our company’s re-branding.
Last night at 11:00 pm I remembered to text Van and James about James helping me this morning with Skyping a board member into a meeting. The meeting started at 8:00 am, so I needed James to be here by 7:30 am. Van was already on top of the scheduling, and James was here at 7:20 am.
It’s not often you can contact your technology company at 11:00 pm at night and have service by 7:30 am the next morning. This was a big stressful meeting for me, so having James there to do the technology piece was an incredible relief for me. I think my blood pressure dropped a billion points.
So…thank you, and I truly appreciate the support Speros provides to BC!!! You all rock!
Each time I call Speros for service or a piece of new equipment, I know that I have made the right and the smart choice for our school.
Your product knowledge is beyond compare, and your service personnel represent Speros proudly. They are on time, efficient, and friendly. They explain everything they are doing, and before they leave, they assure that we are happy.
We are loyal and happy customers, and proud to tell anyone that call us to “go with Speros”.
Thanks for all you do.
This is the first time our camera system has been fully operational in 2–3 years. Speros is well worth the money, and even when they suggested newer equipment, they never pushed, understanding budget and financial issues. Mr. Wood, whom rewired and reconnected all the cameras, was experienced, and though it was hot and humid, worked to get all cameras going. We’ll definitely use Speros again.
I know I will be forever grateful to you and your company for bringing BC into this century! You, and every single person from Speros with whom we have had the pleasure to deal, have been so professional and easy to work with—especially when some here don’t even know what questions to ask!
May you always be happy.
I’ve been working with Speros for probably 30 years, and [in that time] you learn who the go-to people are. If you call the office and Jeri picks up the phone, you know that she will have the answers you’re looking for. It seems that she’s tied to Google and knows everything. Well, that’s Jeri. Every time I call and get Jeri, she knows everything about the systems they support, technical setup and configurations, invoicing, billing information, period. She’s always very professional and provides exceptional customer service. Thank you again Jeri for all you do.
It is with pleasure that I write this testimonial for James Hoff of Speros. James’ expertise in the field of technology is most evident. There has not been one issue, large or small, that has not been handled with a professional attitude. James is quick to understand our issues, quick to see all angles of each one, and quicker to take care of them. He is an effective and efficient technician, and focused at all times on his work. James sees the big picture here at BC and that is exactly what we need.
As a person, James is friendly and very pleasant to all BC personnel. He is never rushed or in a hurry, and he always has a smile for all. His understanding nature lends itself perfectly to some of the rather goofy, simplistic questions he is asked or tasks he finds to tackle on our sign-up sheet.
James is a pleasure to know and a delight to work with.
Managing a Municipal Information Technology department on a small, popular and rapidly developing barrier island presents a unique set of challenges. Realizing that our limited staff budget could not adequately provide all the expertise needed to meet these challenges, I began looking to form a relationship with a local technical service and support organization that could augment our skill sets and enhance continuity of operations in both normal and disaster conditions. I initially sought out Speros for assistance with smaller scale, in house projects such as server and network hardware upgrades and video surveillance needs, but quickly grew comfortable with their knowledge and professionalism. With that trust in place, we began planning larger, long term, enterprise level initiatives, including: local and offsite data backup operations, email and domain controller hosting via their cloud, VoIP telecommunications implementations and large scale, high demand, outdoor Wi-Fi services. Aside from the obvious benefits of having such a valuable resource, are the intangibles of familiarity and security that are only developed through experience and success. I have had occasion in the past to recommend Speros, with confidence, to local businesses and am proud to offer this testimonial on their behalf.
Service after the sale is synonymous with Speros.
It is not often that the time is taken to praise the efforts of a company and its staff; however, I felt it necessary to write you in order to recognize excellent customer service. Service after the sale is definitely synonymous with Speros and we will continue to recommend your company in the future.