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Man With A Digital Cyber Security Shield Hovering Over His Hand - Speros- Savannah, GA

We saw many new technology innovations along with many tech-related concerns this past year. From new advancements in AI to stricter rules and regulations on data, 2018 was a busy year for business-related technology. So, what trends and inventions will we see this year? Here’s a look at the 5 business technology trends we think you should watch for in 2019.

Increased Automation

We will see more applications and tools that automate tasks for both business owners and consumers. Business process automation is the technology automation of complex processes. Automation can be used in a number of different areas including marketing and sales, as well as workflows that simplify processes, increase service quality, and contain costs. We already see examples of automation technology in the workplace, such as form automation software and chatbots.

Human and AI Collaboration

Speaking of chatbots, 2019 will bring improvements in AI technology. This will help chatbots and other computer systems respond better to customers and predict their needs as a human would. Maybe better. In 2018, 70% of enterprises implemented an AI strategy. AI technology enables them to make better business decisions and also helps them enhance customer support. As AI technology continues to develop, more business owners will take advantage of and implement these tools in their own company.

Increase in IoT Devices

Industry tools are becoming more intelligent and connected. This means we are going to see an increase in Internet-connected devices. We are already surrounded by the Internet of Things devices. From smart watches and cars to kitchen appliances, most electronics are internet enabled. By the end of the year, 26.7 billion IoT devices will be used worldwide. As we grow to understand how we can use IoT products in retail environments, manufacturing, and other areas, smaller businesses can feel confident embracing and investing in these technologies for their own companies.

Increased Cybersecurity and Data Security

Data security continued to be a hot topic in the media last year. It seemed that information about a different breach was released every other day. Consumers are worrying more about their data privacy, so businesses need to make cybersecurity a top priority. Technology will continue to advance so that predicting and protecting against attacks will be easier and quicker.

Reliance on Managed IT Services

Now that more people are aware of cybersecurity and we are in the midst of a skilled labor shortage, more businesses are relying on outside IT teams to manage their networks. Small to medium-sized businesses can benefit from managed IT services because it is more affordable than hiring an in-house team. Managed services providers (MSPs) are made up of multiple experts. This means that no matter what issue you are having, you can be assured you have the right resources to fix it.

Businesses will face new technology challenges in 2019. These challenges will usher in new technology innovations. Advances in business technology solutions will allow your company to grow more easily. Let us know if you are embracing any of these 5 business technology trends in your business.


"Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

Joan Strother
Savannah Country Day

"Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

Doug Andrews
Andrews & Sanders Law Firm

"Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
Now have needed a website design.
In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

Dr. Richard Roth
Roth Aviation Medical Services

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

Ann Cowart
Oelschigs Nursery