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IT Technician

Website sperostech Speros

Technology You can Trust

Job Description

Established in 1984, Speros provides technology solutions for businesses, offering telephone systems, IT and data services, audiovisual systems, surveillance systems, web design and branding solutions, and cloud computing. Speros team members continually stay updated on leading edge, certified technologies to maximize solutions and ensure businesses succeed in this fast-paced, technology-driven world.

Reporting to the Service Manager, the IT Technician will be responsible for remote and onsite support requests, equipment diagnosis and repair, onsite equipment installation, and device configuration.

Job Responsibilities

  • Configure, troubleshoot, isolate, repair, and resolve all Team Member issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audiovisual equipment, hardware peripherals, and other desktop related equipment
  • Analyzing, troubleshooting and resolving system hardware, software and networking issues
  • Responsible for maintaining patching desktop operating systems and 3rd party applications
  • Installing, configuring, and maintaining voice, data and video equipment
  • Investigates and resolves trouble tickets for PC & Telco related issues


  • Associate’s degree in information technology required, Bachelor’s degree in Information Technology preferred
  • CompTIA A+ Certification required
  • 1-2 years related experience in computer operations or support environment. Exposure to network environments preferred
  • Excellent verbal communication skills
  • Experience with Windows 7/8/10, Microsoft Office suite
  • Microsoft SMS, highly preferred
  • Outlook email/exchange highly preferred
  • Automated Help Desk applications, highly preferred

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    "Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

    Joan Strother
    Savannah Country Day

    "Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

    Doug Andrews
    Andrews & Sanders Law Firm

    "Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
    Now have needed a website design.
    In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

    Dr. Richard Roth
    Roth Aviation Medical Services

    "I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

    Dr. Ismary De Castro
    Savannah Endocrinology

    "Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

    Anthony Phoumivong

    "The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

    Paul Waldhour
    Paper Chemical Supply

    "The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

    Ann Cowart
    Oelschigs Nursery