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23125_Speros_vPro_CS_r01 vpro-300Advanced IT Services Leveraging PCs with Intel® vPro™ Technology Help Paper Chemical Supply Stand Out in a Crowded Market.

Managed IT services from Speros cut PC downtime by 42%, improving Paper Chemical Supply’s ability to serve customers

To make sure they have the right technologies and to keep them running smoothly, the company relies on Speros, a leading IT services provider.

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Speros provides complete managed IT services that give small and mid-size companies more effective IT functions and lower their overall IT cost.

One of the key elements of Speros’ managed services is their ability to comprehensively monitor and manage their customers’ IT infrastructure remotely, thus reducing downtime and costly service visits. They do this by using advanced management software combined with HP desktop and laptop PCs based on Intel® vPro™ technology.

“For the last five years, we’ve relied on Speros to intelligently grow—and fully support—our technology capabilities,” explains Waldhour.

Greater reliability that supports customer service and protects revenue.

For Paper Chemical Supply, PC downtime equals lost productivity, every time. “PC downtime is a killer of productivity,” says Waldhour. “Anytime a PC is down, the employees can’t work and that fraction of my business comes to a halt.” And that cuts at the heart of Waldhour’s strategy.

waldour“ Speros’ ability to remotely manage our vPro-based PCs means that they can address problems more quickly. This is just one more value-added service that they bring to us.”

– Paul Waldhour
IT Director, Paper Chemical Supply