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23125_Speros_vPro_CS_r01 vpro-300Advanced IT Services Leveraging PCs with Intel® vPro™ Technology Help Paper Chemical Supply Stand Out in a Crowded Market.

Managed IT services from Speros cut PC downtime by 42%, improving Paper Chemical Supply’s ability to serve customers

To make sure they have the right technologies and to keep them running smoothly, the company relies on Speros, a leading IT services provider.

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Speros provides complete managed IT services that give small and mid-size companies more effective IT functions and lower their overall IT cost.

One of the key elements of Speros’ managed services is their ability to comprehensively monitor and manage their customers’ IT infrastructure remotely, thus reducing downtime and costly service visits. They do this by using advanced management software combined with HP desktop and laptop PCs based on Intel® vPro™ technology.

“For the last five years, we’ve relied on Speros to intelligently grow—and fully support—our technology capabilities,” explains Waldhour.

Greater reliability that supports customer service and protects revenue.

For Paper Chemical Supply, PC downtime equals lost productivity, every time. “PC downtime is a killer of productivity,” says Waldhour. “Anytime a PC is down, the employees can’t work and that fraction of my business comes to a halt.” And that cuts at the heart of Waldhour’s strategy.

waldour“ Speros’ ability to remotely manage our vPro-based PCs means that they can address problems more quickly. This is just one more value-added service that they bring to us.”

– Paul Waldhour
IT Director, Paper Chemical Supply

Reviews

"Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

Joan Strother
Savannah Country Day

"Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software updates...so, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

Doug Andrews
Andrews & Sanders Law Firm

"Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
Now have needed a website design.
In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

Dr. Richard Roth
Roth Aviation Medical Services

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

Ann Cowart
Oelschigs Nursery

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