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All About Our IT Department - Speros Spotlight

From communication and collaboration to data security and development, a strong IT infrastructure is essential for your business’s success. Managing complex information technology systems and staying ahead of evolving threats can be a significant burden for many companies.

Speros’ IT Department understands these challenges. The department is a team of experienced, certified professionals who are dedicated to providing comprehensive Savannah IT solutions that give you peace of mind and allow you to focus on what matters most: growing your business.

Who’s Behind the Support?

Speros’ team of IT professionals is here to help you 24/7/365; we’re trusted partners for your business. 

Preventing Problems Before They Arise

We believe in taking a proactive approach to IT management, implementing strategies and technologies that identify and address potential issues before they become an interruption to business operations.

Our 24/7/365 Infrastructure Monitoring means constant vigilance, allowing us to detect anomalies and take corrective measures before they have the chance to escalate into critical problems.

Expert Support Whenever You Need It

Our 24/7/365 IT Support ensures that help is always just a phone call or email away. Whether you’ve encountered a minor software glitch, or a more complex hardware issue, our team is available around the clock to help you diagnose the problem and get your business back up and running quickly-  whether your company is located in Savannah, Bluffton, Beaufort, Pooler, Hinesville, or anywhere else in the region!

Tailored Solutions To Meet Your Unique Needs

We understand that every business has unique requirements for IT services, and unique technology needs. We believe in taking the time to understand your specific needs and goals, customizing our services to ensure that they align perfectly with your IT infrastructure and business objectives.

Optimizing Your Network for Peak Performance

Our Managed Network Support takes the burden off of your shoulders by managing, securing, and optimizing your network for peak performance. This frees up your employees and management team to focus on developing the products and services that your Savannah-based company offers.

Keeping Your Software Up-to-Date and Secure

Outdated software presents significant security vulnerabilities. Our team is equipped to handle Microsoft & 3rd Party app updates, which means that we’re here to ensure that your applications are always current with the latest security patches and functionality updates.

Streamlined Communication and Collaboration

We offer Managed Business Email solutions that are reliable, secure, and easy to use. This ensures seamless communication and collaboration between your employees, clients, and partners.

Flexible Support Options to Minimize Downtime

We know that downtime can be costly to your business! That’s why we offer flexible support options to minimize disruptions to your workflow. Remote Support allows our technicians to diagnose and resolve issues directly on your devices through a secure remote connection.

For more complex issues that require hands-on attention, we provide Onsite Support, where a qualified technician will come to your location and provide personalized assistance.

We also offer after-hours support, which ensures that you have access to the help you need, when you need it. No need to wait for business hours!

Unparalleled Security: Protecting Your Savannah Business from Evolving Threats

Cybersecurity threats are constantly evolving, which means that it’s imperative to have a layered defense strategy in place. We offer a variety of security solutions to keep your data and infrastructure safe.

Our Managed Anti-Virus and Anti-Malware services provide real-time protection against viruses, malware, and other malicious software. We also conduct Vulnerability Management assessments to identify and address weaknesses in your systems before they can be exploited by attackers.

Educating Your Employees to Be the First Line of Defense

User awareness is no longer optional– it’s non-negotiable for your business’s data security. Even the most sophisticated security software can be bypassed if employees fall victim to a social engineering attack. That’s why we offer Security Awareness Training programs designed to educate your employees, turning them into the first line of defense against cyber threats.

Our training programs go beyond simply teaching employees to identify suspicious emails. We utilize a variety of methods, including real-world scenarios and interactive exercises, to equip your staff with the knowledge and skills they need to recognize and avoid phishing scams, spot social engineering attacks, develop strong password habits, report suspicious activity, and more.

Advanced Security Solutions for Enhanced Protection

For businesses that handle particularly sensitive data, like financial information, intellectual property, or personal health data, a strong baseline security posture is often not enough. These organizations face a heightened risk from sophisticated cyberattacks, and require an extra layer of defense.

We offer a suite of Advanced Security Solutions that are designed to keep your most valuable assets safe. For example: Dark Web Monitoring continuously scans the dark web for mentions of your company’s data, such as employee credentials or sensitive information. Early detection allows you to take swift action to mitigate risk and prevent potential data breaches.

Continuous Monitoring and Threat Response

Our team doesn’t just identify threats– we take action against them! Proactive Security Monitoring and Response ensures that we can quickly contain and remediate security incidents minimizing damage and downtime.

Detailed Reporting and Transparency

We believe in transparency and communication, which is why we provide Advanced Log and Event Management, giving you detailed and accessible insights into your IT infrastructure’s health and security posture. 

We also offer Monthly Executive Reports to keep you informed about the performance and security of your IT systems.

Strategic IT Planning

Because technology is constantly evolving, it’s essential to have a plan in place to keep your business moving forward. Our IT professionals can collaborate with you to develop a strategic IT plan that aligns with your overall business goals.

This plan will assess your current IT infrastructure, identifying areas for improvement and outlining a roadmap for future technology investments and development.

Successful Technology Adoption: Minimizing Disruption

Implementing new technologies can sometimes be overwhelming and disruptive to your workflow. We offer Technology Adoption Sessions to help your employees transition smoothly to new tools and software. Our experienced trainers will provide clear instruction and hands-on support, ensuring that your team is comfortable and confident using up-to-date technology.

Partner with Speros IT: Invest in Your Success

Speros’ IT Department is much more than a technology support team. We’re a trusted partner to your business, dedicated to helping your business thrive. By providing you with a wide range of IT solutions, proactive security measures, and ongoing support, we take the burden of IT management off of your shoulders, allowing you to focus on what matters most: running and growing your business.

Ready to take your business to the next level?

Contact Speros today for a free consultation. We’ll work with you to understand your unique needs, developing a customized IT strategy that propels your business forward and helping you achieve your goals.

Reviews

"Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

Joan Strother
Savannah Country Day

"Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software updates...so, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

Doug Andrews
Andrews & Sanders Law Firm

"Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
Now have needed a website design.
In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

Dr. Richard Roth
Roth Aviation Medical Services

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

Ann Cowart
Oelschigs Nursery

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