Work Smart Remotely

Remote IT Support - Speros - Savannah, GA

Due to the threat of the coronavirus (COVID-19), many companies will be deciding to either work remotely or stay in their offices.

Speros has been serving the technology needs of Savannah’s businesses since 1984. Today, businesses are facing a huge dilemma, stay put in their office environment or work remotely.

The coronavirus (COVID-19) has placed employee health and safety concerns front and center.

The following technology tips will help to guide you and prepare your office for working remotely.

Computer Systems

  1. Cloud computing has become more popular due to the fact employees can work securely and remotely. Speros Cloud customers should have no fear. They are fully remote, secure, and able to access their data.
  2. Server-based clients must first consider security. Virtual Private Networking may be set up for remote users. The remote users should have laptops set up with anti-virus software and SSL-VPN security through their firewall.

Telephone Systems

  1. The perfect scenario for users of Hosted Voice Over Internet Protocol would be to simply unplug their telephones and take it home. The only downside to this option is Hosted VOIP Telephones require a power source. In an office environment, these Hosted VOIP Systems get their power from a Power Over Ethernet switch. Remote operation requires an external power supply.
  2. Premise-Based ID and Digital Telephone Systems are a little more complex. The easiest solution for all Premise-Based Systems is to forward the main telephone number to a cellular user. All Direct-In Dial numbers will continue to operate as usual; we suggest changing individual voice mail messages regarding leaving messages.

Security

  1. Ransomware and phishing are a big threat to today’s businesses. During this pandemic, hackers will be looking for systems that are vulnerable, especially remote users without the proper anti-virus software and security through remote Virtual Private Networks. Please check with our professionals to make sure your company data and your remote users are fully protected.

Please feel free to call Speros for advice on how to protect your company’s data.

As always, thank you for your continued trust in Speros. Together, we will all stay strong, secure, and healthy.

Sincerely,
Susan Speros

Reviews

"Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

— Joan Strother
Savannah Country Day

"Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software updates...so, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

— Doug Andrews
Andrews & Sanders Law Firm

"Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
Now have needed a website design.
In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

— Dr. Richard Roth
Roth Aviation Medical Services

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

— Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

— Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

— Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

— Ann Cowart
Oelschigs Nursery

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