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Co-managed It Services
  • IT

Does Your Business Need Co-Managed IT?

When it comes to managing your business’s IT infrastructure, there are several options available. One is fully managed IT, where an IT service provider takes care of all aspects of your IT needs, from monitoring and maintenance to troubleshooting and problem resolution. Another option is co-managed IT.

Co-managed IT provides supplemental support to your internal IT department. It isn’t meant to replace your in-house IT staff but rather augment their efforts and fill in the gaps. A co-managed IT service provider can help your internal IT team with monitoring, maintenance and troubleshooting so that they can focus on more important projects without worrying about missing a critical patch or incident alert.

In this blog, we’ll explain how co-managed IT can benefit your business and highlight a few signs that might indicate your business needs it.

Why your business might need co-managed IT

A few signs might indicate that your business needs co-managed IT:

Overwhelmed in-house IT staff

Your internal IT team is the backbone of your organization and plays a crucial role in the smooth running of your business. However, if you notice your IT staff is constantly overworked and needs help keeping up with the constant demands of your organization, then co-managed IT services may be just what you need. Co-managed IT will help alleviate the pressure on your internal IT team and enable them to focus on more critical tasks.

Extensive downtime and disruptions

Downtime and disruptions can be costly for any business and can cause great stress for your internal IT team. If your organization experiences a lot of downtime and interruptions, then your internal IT team may need a helping hand to cope.

An IT service provider can help by monitoring your systems and proactively identifying and addressing potential issues. This will help your IT team and save your business from the adverse effects of extended downtime and disruptions.

Missed project deadlines

Your internal IT team is vital to completing your organization’s projects. If your IT team consistently misses project deadlines, it might be a sign that they need additional support.

Partnering with an IT service provider can help your internal IT team stay on track by providing the necessary resources and tools. This will help your IT team complete projects on time and help your organization achieve its business objectives.

Lack of adequate tools and resources

Your internal IT team plays a vital role in keeping your organization’s IT systems running smoothly. If your internal IT team is struggling without adequate tools and resources, consider co-managed IT.

An IT service provider can provide your internal IT team with the tools and resources they need to be more effective. This will allow your IT team to work more efficiently, enabling your organization to run smoothly.

An IT service provider can help

As an experienced IT service provider, we understand the importance of a reliable and efficient IT infrastructure for businesses. We offer various services, including fully managed and co-managed IT, to help organizations like yours reduce downtime, improve internal IT processes and drive growth.

If you need clarification on whether co-managed IT is the right fit for your business, we’re here to help. We’ll work with you to understand how it can benefit your organization. We offer tools and resources to help your internal IT team become more effective, and our team is dedicated to providing the support you need to succeed.

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"Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

Joan Strother
Savannah Country Day

"Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software updates...so, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

Doug Andrews
Andrews & Sanders Law Firm

"Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
Now have needed a website design.
In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

Dr. Richard Roth
Roth Aviation Medical Services

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

Ann Cowart
Oelschigs Nursery

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