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Need more reliable IT services for your business?

One of the biggest challenges that small and medium-sized businesses (SMBs) face is how to use their limited resources most effectively. Every decision, from what products or services to offer to how to market and sell them, has to be made to protect their bottom line.

SMBs also face several challenges in obtaining reliable IT services in-house. Not only do you have to worry about the expense of benefits and paid time off, but you also lose out on productivity when your techs are out of the office. Plus, if your tech employees leave, it can add fuel to the fire because it’s hard to find good talent.

This is where an external IT service provider can be helpful. An external IT service provider is a specialist who can act as your outsourced IT department.

How much do you know about external IT service providers?

An external IT service provider can benefit your business in several ways:

  • Ransomware and cyberthreat protection

Cybersecurity and ransomware are two of the biggest concerns for businesses and individuals today. An external IT service provider gives you solutions to combat these threats so you can focus on your work without worrying about your organization’s data or devices being compromised.

  • Compliance with industry regulations

External IT service providers are in a unique position to help businesses stay safe and compliant online. They have the expertise and experience to protect your data as per your industry standards so that you remain compliant with defined regulations and protect your brand from data breaches.

  • Stay updated with current technology trends

External IT service providers are committed to educating you about the latest technology trends and the cybersecurity landscape at large. They aim to help you reduce your risk, so you feel confident about using technology without worrying about your safety.

  • Available at all times

An external IT service provider is available 24/7/365, unlike an in-house IT team that might leave you helpless when they are on leave. Above all, they are professionals who have years of experience in the IT industry and can help you with a wide range of services from network security to data backup and recovery.

  • Optimization of your productivity, efficiency and tech investments

Running a business is hard work. It takes a lot of time, energy and resources to keep things moving in the right direction. When it comes to technology, it’s often hard to know where to start. External IT service providers are experts in optimizing your productivity and efficiency. They can help you get the most out of your technology investments so you can focus on what you do best — running your business.

The decision is YOURS

When it comes to choosing IT services, you have a few different options. You can outsource your technology needs to an external IT service provider or use a hybrid approach where you enlist their services in addition to your in-house team.

Outsourcing IT services can be a great way to get access to expertise that you might not have in-house. It can also be an excellent way to get help with specific tasks or projects that are outside your core competencies. However, it’s up to you to decide what works best for you.

We understand that every business is different and has unique needs. That’s why we tailor our services to fit each company. We also have a wide range of services to choose from, so you get what you need.

To get started, reach out to us, and let us know what your business needs. We will be happy to provide a proposal outlining the specific services spanning security, backup, compliance, and much more that we can provide for you.

In addition, we recently released an eBook titled “How to Choose Reliable IT Services for Small Businesses” that dives deep into the concept of IT services and explains what businesses need to look for before partnering with an IT service provider. You can download it by clicking here.

What is the difference between agility and scalability?

Scalability is the ability to increase or decrease your resources to meet critical needs. On the other hand, agility is the ability to react quickly to a situation, adjust with minimal downtime or loss, and keep moving forward.

In simple terms, scalability refers to the ability to scale up and down in response to changing circumstances. Agility is all about the ability to move left or right to avoid a stumbling block.

To ensure that your growth story is blemish-free as a growing company, you’ll need to be scalable and agile. To achieve that, you need to take care of a few things:

Thoroughly define your target audience

Delivering value to your customers on a consistent basis is critical. Make every effort to establish trust and transparency with them.

Gain a better understanding of the factors that influence value

Although many businesses have identified their core customer base, they don’t fully comprehend what motivates people to buy. Give customers prototypes and samples, then observe what they do to get a better picture. Continuously evaluate and record their preferences.

Approach growth in an iterative manner

In a highly unpredictable business world, where an unpleasant surprise can occur at any moment, it’s better to grow continuously. This allows you to learn as you go and adapt your business accordingly.

Develop self-managing, integrated teams

Create small, self-managed teams with all the skills and knowledge your organization will most likely require. Cross-train members so they can adapt and figure out the best way to organize themselves to get the job done quickly.

Create a culture of constant improvement

Setbacks and challenges are common in business. What matters is that you pick your business up after each fall and try to improve without hesitation.

Developing organizational agility may demand significantly more time and effort from you than you can devote. If that’s something that worries you, partnering with an expert managed service provider (MSP) like us can make it easier. We will help you find the right technology solutions to meet your goals and maximize your profitability.

Contact us today to schedule a quick consultation.


"Great staff! immediately responsive to our urgent repair requests. They were meticulous in diagnosing our issues and made the repairs as quickly as they could. They are a pleasure to work with! Speros provided emergency repair service during a weekend when our cabling suffered accidental damage. Speros dispatched two technicians that worked tirelessly to restore the multiple severed fiber cables.  It was not long before the entire campus was back to normal.  It was exceptional and timely service by Speros."

Joan Strother
Savannah Country Day

"Speros has been our law firm's primary internet service provider for 10+ years. Rarely do I need to ask for a service work order because they are on top of regular maintenance. Recently, I was getting requests to reboot following critical software, asked to set reboots to be automatic after midnight, so it did not disrupt our workdays. Within 30 minutes of my request, it was done. THAT is good service. THANK YOU, SPEROS Team."

Doug Andrews
Andrews & Sanders Law Firm

"Have worked with Speros for over two decades mostly for old school landline requirements of my medical office.
Now have needed a website design.
In these extremely difficult times for all, I have found Heather, Esther, and Mary Elizabeth a phenomenal team to work thru this new endeavor for my private practice's needs."

Dr. Richard Roth
Roth Aviation Medical Services

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

Ann Cowart
Oelschigs Nursery