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Speros Technology Partner Storagecraft

As senior disaster recovery engineer at Speros, Van Heath looks for three simple requirements in a backup and disaster recovery solution. It must be flexible, fast, and foolproof.

According to Van, here’s how StorageCraft ShadowProtect meets those requirements:

  1. Flexible. “A big plus for StorageCraft is that it’s vendor neutral. We can restore to dissimilar hardware, or convert from one hypervisor to another.”
  2. Fast. “Usually our restore times are in hours, not days. Another advantage of StorageCraft—over one weekend I converted 18 servers in our cloud from Hyper-V to VMware. I thought it would take an extremely long time. I was able to fully restore all 18 servers from a StorageCraft backup and have them up and running in less than 24 hours. That’s with data drives holding 400GB of data, domain controllers, Exchange servers—a lot of stuff. On Monday morning, our customers were none the wiser.”
  3. Foolproof. “Medical facilities have strict guidelines for retention of medical records. We fully rely on StorageCraft in that aspect. We keep a continuous record of backup sets for the time period designated by their type of practice—three, six, or more years. Also, images we send offsite need to be encrypted over the wire, and StorageCraft takes care of that. The password protection feature is an even bigger advantage. Without that, anyone with StorageCraft could easily mount, convert, and restore that image and get to that patient data.”

vanheathFor businesses in the healthcare field, Van advises looking for an managed service or solution provider who has a diverse backup offering. “To keep the worry factor down, look for an MSP with several tiers of backup, someone who offers offsite storage, and who is extremely knowledgeable and has a dedicated person for disaster recovery that you can talk to.”

For MSPs considering a healthcare specialty, Van advises hiring a consultant who understands medical records compliance. “We have a manager from the healthcare industry who’s well-versed in HIPAA compliancy. You really need that, because it’s not just about the backups. In healthcare it’s a lot more.”

[Read more tips from Van in the StorageCraft Recover-Ability Guide, “Five Prescriptions to Stop Healthcare Disasters.”]

Reviews

"I am starting my own medical practice and have chosen Speros to assist with my logo design, website, IT support and phone systems. Great experience. The team at Speros is knowledgeable and professional."

Dr. Ismary De Castro
Savannah Endocrinology

"Everyone at Speros was very friendly and helpful. They communicated with our existing software/hardware management company and made it out to work on our network quickly on short notice, and had the whole issue solved in very little time. Will use this business again for our network needs. The tech that came out was amazingly easy to work with and was respectful of our hospitals covid-19 policies."

Anthony Phoumivong

"The biggest benefit of having Speros install and maintain our networking, servers, and backups have been the reliability. They provide professional, personalized service and have rapid response times. You can trust Speros to provide you with fast, professional service, and to resolve your complex issues quickly!"

Paul Waldhour
Paper Chemical Supply

"The biggest benefit of having Speros as our IT provider is their fast response times. Speros stays on top of your issues, and they follow through to make sure your problems are resolved correctly. They are a pleasure to work with!"

Ann Cowart
Oelschigs Nursery

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